Frequently Asked Questions

Search our Frequently Asked Questions

There are a few questions that we hear over and over. For your convenience, we’ve compiled them on this page. If you don’t see your question here, simply call 480.812.0100 and we’ll be happy to help!

CALL 480.812.0100 FOR A FREE ESTIMATE TODAY

Do you charge to come out and give an estimate?

No, we do not charge for estimates.

Are you Licensed and Bonded?

Yes, Phoenix Patio Systems is Licensed by the Arizona Registrar of Contractors (B3 124074, CR3 124074) and is bonded and insured for your peace of mind.

Do you require a down payment?

Yes, we require a down payment and the balance upon completion of retail projects.

Will we need a building permit? And what about our HOA? Who will complete all the paperwork?

Phoenix Patio Systems will complete all the necessary paperwork to apply and process your building permit, if necessary, and will submit your paperwork to get HOA approval.

What is the estimated time frame for receiving a permit or HOA approvals?

It can be as quick as same day issuance upon application submittal or up to two weeks or more in some cases.

Once we've signed the contract how long will it take to complete our project?

Generally we say 10 - 45 days, sometimes sooner, sometimes later, depending on the time of year. However each project is different; there are a number of factors, ie: building permit requirements, HOA approval, material availability, weather, etc. that have to be considered. We do our best to schedule and complete each project in a timely manner.

What colors are available?

Depending on the product, there are over 10 colors available to blend with your homes exterior color scheme. Custom colors are also an option at an additional charge.

Is there a warranty on the patio covers you install?

Yes, there is a limited lifetime factory warranty on each patio cover we install.